All hearing aids are genuine and purchased locally in Australia manufactured by reputable global manufacturers.

We don’t bulk buy or stock hearing aids, to ensure that our Clients get the latest models and full warranty from the manufacturer.

We have limited our consultation to a maximum of four appointments a day in an attempt to provide individualised & comprehensive personalized care - Our guarantee for a Better Service at a Better Price. All appointments are as per booking only to give you the luxury of time to provide the care and service you deserve.

Our operating costs per hour are minimal. Reduced overheads make us more affordable to you. All your calls and queries are answered by your Audiologist – we aim to give you the best service we possibly can.

Agape Pricing Policy & ACCC Guidelines

Agape Pricing is in-accordance to ACCC (Australian Competition & Consumer commission) guidelines for pricing and displaying pricing. Please view below for ACCC Hearing Aids & devices information in order to assist you to make an informed choice and ACCC report on issues around the sale of hearing aids.

Audiology Australia Code of Conduct

We strictly follow the Audiology Australia Code of Conduct and is displayed in our clinic for:

FREE TRIAL & MONEY BACK GUARANTEE PERIOD:

Agape provides free trials and a minimum 30-Day money back guarantee. If you require additional time to make a decision, the end dates could be extended, alternately you can try another model/brand or devices returned for full refund. The Audiologist will provide you information regarding device Warranties and Insurance in the event of loss or damage.

(Conditions Apply: Moneyback extension/Device return for refudn shall be requested and agreed before the end dates specified in the invoice (this is due to the manufacturer's return for credit period, which varies for brands and can be extended only by request from Audiologist). Warranties & Insurances will be discussed during the Comprehensive/fitting appointment.)

"Take your time to make a decision and remember it's OK to say NO. We encourage you to shop smart and do your research before you committ"

Agape Clinics

Agape is a Perth based clinic consulting Clients all over Australia. We donot believe in expanding business to a corporate level by setting up satellite clinics just to sell products/hearing aids by compromising our high-quality service. We consider Audiology as a prestigious profession not just a business/outlet to sell you hearing aids.

Agape maintain a high standard in clinical practice.We assure you that the benchmark for prescribing you a specific brand or model (out of 10 Premium brands & 679 models of devices) are entirely based on our client’s informed choice, lifestyle, budget and expectation. We do not have any sales targets. Our KPI is not based on our sales targets or our balance sheets “it's our happy customers”. At Agape, we put the welfare of our clients above anything.

Agape Price Beating Policy

With regards to Agape Business Policy, we assure that our prices are Transparent, Competitive, Upfront, Reasonable, Fair, and Affordable. As we value Audiology as a Prestigious Profession, and to keep the Integrity and Ethics of our core business values, alongside with the Exceptional service we provide, we don’t believe in beating/matching any competitor's price. However, we are confident that our prices are Sustainable and most affordable in the industry.

We keep our prices low, Agape Audiologist is a Hearing Health Care Professional not in sales. We do not use sales scripts nor are we on a monthly sales target. We are not desperate to sell youhearing devices if clinically not required.

The integrity of Organisations that quote $7000 to $14000 for devices, and bring down the pricing to $4000 or $6000 just for price beating is questionable.

"Our Genuine Business – Lowest Price & Best Service – Our Integrity – No Price Beating/Price Matching/Price Fixing."

Agape Service Guarantee Policy

Agape Clinical practice follows a client-centred care (Personalised & Individualised care). At any stage of your consultation, if you believe we haven’t met the client-centredness, we will pay you 5% of the cost of your device purchased (Conditions apply: one off payment applies for a period of 5 months after 30-day money back guarantee. Claim has to be related to the services offered by our Audiologist, not any issues beyond the control of our Audiologist).

Agape Privacy Policy

Agape follows a strict client privacy policy based on ACCC guidelines and the privacy act 1988. All information regarding the brands and pricing is available on our website for your reference. We assure you that will not receive any phishing emails, junk marketing materials, phishing Phone calls and newsletters to market our products/services. We donot monitor/track your IP address, demographic details or any information for our business improvement or in the intention to build our database.

“YOUR PRIVACY IS YOUR RIGHT AND WE RESPECT IT”

Agape Clinics

Agape is a Perth based clinic consulting Clients all over Australia. We don’t believe in expanding business to a corporate level by setting up satellite clinics just to sell products/hearing aids by compromising our high-quality service. We consider Audiology as a prestigious profession not just a business/outlet to sell you hearing aids.

Agape maintain a high standard in clinical practice, we do not have any sales targets. Our KPI is not based on our sales targets or our balance sheets “it's our happy customers”

“WE TREAT OUR CLIENTS THE SAME WAY WE EXPECT OUR FAMILY MEMBERS TO BE TREATED”

Complimentary Appointments

We are currently offering a minimum 3 yearcomplimentary appointments after device purchase and this includes all offers advertised below. Upon the completion of the complimentary period up-to $45 will be charged per appointment (minor appointments will not be charged – upon the discretion of Consulting Audiologist).

DISCOUNT FOR ELIGIBLE PENSIONER (OHS, DVA & NDIS) CLIENTS

All Advertised Offers and Conditions specified in our website and advertisements are applicable to SELF FUNDED CLIENTS Only. For OHS Eligibility, Offers and Discounts please contact our Clinic.